SHIPPING

Where We Ship

We currently deliver Ayr care boxes and products across the UK only.

Why We Offer You a Choice

At Ayr, we know every journey—and every schedule—is unique. Some of our community value affordability and flexibility, while others prefer the reassurance of a premium courier. That’s why we give you the choice at checkout:

Evri for reliable, cost-effective delivery
Royal Mail (or DPD for express) for extra peace of mind

We want you to feel in control, supported, and confident—knowing you can select the option that best fits your needs and lifestyle. This transparency is part of our promise to treat you with respect and empower you to make the right choices for your skin and your schedule.

Shipping Options

Evri Standard: 2–4 business days after dispatch, fully tracked and affordable
Royal Mail Tracked 48: 2–3 business days after dispatch, trusted national service with tracking
Express (Royal Mail Tracked 24 or DPD): 1–2 business days after dispatch for those moments you need Ayr in a hurry

Subscription Orders

Every subscription box ships free with Evri Standard as a thank you for being part of the Ayr community.

Shipping Costs

Flat-rate shipping for one-off orders (shown at checkout)
Free shipping for all subscription boxes

Order Processing

Orders are dispatched within 3 business days of purchase
We do not ship on weekends or public holidays

Order Confirmation & Tracking

You’ll receive an email confirmation and tracking number as soon as your order is on its way, so you can follow your box’s journey to your door

Delivery Timeframes

Evri Standard: 2–4 business days after dispatch
Royal Mail Tracked 48: 2–3 business days after dispatch
Express: 1–2 business days after dispatch
Please note: Delivery times may vary during busy periods or due to courier delays

Delays & Lost Parcels

If your order hasn’t arrived within 7 business days of dispatch, please contact us
For parcels not delivered within 10 business days, we’ll arrange a replacement or refund after confirming with the courier